サンテインおたり宿泊約款

Suntein Otari Accommodation Terms and Conditions

(Application of these terms and conditions)

Article 1
Accommodation contracts and related contracts concluded between this inn and guests shall be as stipulated in these terms and conditions, and matters not stipulated in these terms and conditions shall be subject to laws and regulations or generally established customs. It shall be based on the following.
(2) Notwithstanding the provisions of the preceding paragraph, the inn may accept special agreements to the extent that they do not violate the purpose of these terms and conditions, laws and customs.

(Application for accommodation contract)

Article 2
When applying for an accommodation contract with our inn, please provide the following information to our inn.
1. Name, age, gender, address, and occupation of the guest
2. Accommodation date and estimated time of arrival
3. Other information deemed necessary by the inn
(2) If a guest requests to continue staying beyond the accommodation date mentioned in ② above during their stay, our inn will treat the request as having been applied for a new accommodation contract at the time the request is made.

(Reservation fee)

Article 3
When an accommodation contract is concluded pursuant to the provisions of the preceding article, we may request payment of a deposit up to the accommodation fee for the accommodation period (or 3 days if it exceeds 3 days).
(2) The reservation deposit referred to in the preceding paragraph shall first be applied to the final accommodation fee payable by the guest, and if the case stipulated in Article 5 applies, it shall be applied to the penalty fee stipulated in the same article, and as stipulated in Article 18. If a situation arises in which this applies, the amount will be applied to the penalty first, followed by the compensation, and if there is any remaining amount, it will be returned at the time of payment of fees pursuant to the provisions of Article 10.

(Rejection of Accommodation)

Article 4
Our inn may refuse accommodation in the following cases.
1. When the application for accommodation does not comply with these terms and conditions.
2. When there are no rooms available due to full occupancy.
3. When it is recognized that there is a risk that the person seeking accommodation may engage in acts that violate the provisions of laws and regulations, public order, or good morals regarding accommodation.
4. When the person seeking accommodation is clearly recognized as having a contagious disease.
5. When you are asked to bear more than a reasonable burden regarding accommodation.
6. When accommodation cannot be accommodated due to natural disasters, facility failures, or other unavoidable reasons.
7. When applicable to cases specifically stipulated by prefectural ordinances.

(Cancellation of accommodation contract)

Article 5
If the applicant for an accommodation contract cancels the entire accommodation contract, the hotel will charge a penalty according to the following "penalty payment regulations".
The specific day is 7 days ago 10%
Two days before 20%
The day before 50%
On the day 100%
(2) If the guest does not arrive by 8:00 p.m. on the day of accommodation without contacting the hotel, the hotel may treat the accommodation contract as having been canceled by the applicant. (If the estimated arrival time is specified in advance, the time will be 2 hours after that time)
(3) If the cancellation is deemed to have been canceled pursuant to the provisions of the preceding paragraph, the guest's failure to arrive without contacting the hotel may result in non-arrival or delay of public transportation such as trains, buses, airplanes, etc. If you prove that the cancellation was due to reasons not attributable to you, you will not be charged the penalty described in Paragraph 1.
Article 6: Unless otherwise specified, the inn may cancel the accommodation contract in the following cases:
1. When it comes to fall under Article 4 ③ to ⑦.
2. If payment of the reservation deposit as set forth in Article
3, Paragraph 1 is requested, but the payment is not made by the due date.
(2) When the hotel cancels the accommodation contract pursuant to the provisions of the preceding paragraph, the hotel will refund any deposits already received for the reservation.

(Registration of accommodation)

Article 7
Guests must register the following information at the front desk on the day of their stay.
1. Name, address, telephone number, age, and occupation of the guest
2. For foreigners, nationality, passport number, place of landing in Japan, and date of landing
3. Departure date and scheduled departure time
4. Other matters deemed necessary by the inn
(2) If the Guest intends to pay the charges set forth in Article 10 using accommodation vouchers or other methods that can be converted into currency, the Guest must present them in advance at the time of registration as set forth in the preceding paragraph.

(Room usage time)

Article 8
The time for guests to use the guest room (check-in) is after 3:00 p.m. The time to leave your room (check-out) is 10:00.
(2) Notwithstanding the provisions of the preceding paragraph, our inn may allow guests to use their guest rooms prior to check-in and after check-out.
1. Used before check-in: 1 room 4,400 yen (tax included)
2. Use after check-out: 1 room 4,400 yen (tax included)
However, each stay is limited to a maximum of 3 hours before and after the stay, and accommodation fees will be charged for use after that time.

(Business hours)

Article 9
The business hours of the main facilities of this inn are as follows.
●Front desk operations 11:30-20:00 (including reservation reception)
●Store operations 11:30-20:00
●Restaurant 11:30-14:00 (Last order is 1:30 p.m.)
★Breakfast 7:00-8:00
★Dinner 18:00-20:00
(2) The above times may change temporarily. In that case, we will notify you by an appropriate method.

(Payment of fees)

Article 10
The breakdown of accommodation fees, etc. to be paid by the guest is accommodation fee + consumption tax + bathing tax.
(2) Payment of the accommodation fees, etc. in the preceding paragraph must be made at the front desk by 8:00 p.m. on the last day of the stay, or when requested by the inn, in currency or by a method that can be converted into accommodation vouchers approved by the inn.
(3) Even if the guest voluntarily chooses not to stay after the inn has provided the guest room to the guest and the guest is able to use the room, the accommodation fee will still be charged.

(Compliance with usage rules)

Article 11
Guests must abide by the usage rules established by the inn and posted inside the inn while inside the inn.

(Refuse to continue lodging)

Article 12
Even during the agreed accommodation period, we may refuse to continue your stay in the following cases.
1. When Article 4 ③ to ⑦ falls under
2. When you do not comply with the usage rules set forth in the preceding article

(Responsibility for accommodation)

Article 13
The inn's responsibility for accommodation begins when the guest registers for accommodation or enters the guest room, whichever comes first, and ends when the guest vacates the guest room for departure.
(2) The inn will compensate the guest for any damage caused to the guest due to the performance of the accommodation contract and related contracts, or due to non-performance thereof. However, this does not apply if it is not due to reasons attributable to the inn.

(Handling when contracted guest room cannot be provided)

Article 14
If the inn is unable to provide the guest with the contracted room due to natural disasters or other reasons, the hotel will arrange for other accommodation facilities with the same conditions as possible, with the consent of the guest, except in difficult cases. shall be done. In this case, you will not be charged any subsequent accommodation charges, including the accommodation charges for the day when the guest room cannot be continued to be provided.

(Handling of deposited items, etc.)

Article 15
If damage such as loss or damage occurs to the goods, cash, or valuables left at the front desk by the guest, the inn shall compensate for the damage, unless it is due to force majeure. I will. However, we may not be able to keep large amounts of cash or expensive valuables. Additionally, we cannot accept securities, bank savings passbooks, seals, etc.
(2) Damage such as loss or damage occurs due to intentional or negligent behavior on the part of the inn with respect to goods, cash, or valuables brought into the hotel by the guest and not deposited at the front desk. In this case, the hotel will compensate for the damage.

(Storage of baggage or personal effects)

Article 16
If the guest's baggage arrives at our inn prior to his or her stay, the guest's baggage will be stored responsibly only if the inn has given consent prior to its arrival, and when the guest checks in at the front desk. I'll give it to you.
(2) If the guest's baggage or personal belongings are left behind at the inn after the guest has checked out, and the owner is identified, the inn will contact the owner and I will ask for that instruction. However, if there is no instruction from the owner or if the owner cannot be identified, the item will be kept for 7 days including the date of discovery and then delivered to the nearest police station.
(3) In the case of the preceding two paragraphs, the inn's responsibility for the storage of the guest's baggage or personal effects shall be in accordance with the provisions of Paragraph 1 of the preceding article in the case of Paragraph 1, and in the case of the preceding paragraph. The provisions of Paragraph 2 of the same article shall apply.

(Parking Responsibility)

Article 17
When a guest uses the inn's parking lot, regardless of whether the vehicle key is entrusted to the guest, the inn will rent out the space and will not be responsible for managing the vehicle. However, in the event that damage is caused intentionally or negligently by the hotel in managing the parking lot, the hotel will be responsible for compensation.

(Responsibility of guests)

Article 18
If our inn suffers damage due to intentional or negligent behavior of a guest, the guest may be required to compensate our inn for the damage.

(Pet management)

Article 19
It is prohibited to bring pets into the facility. However, dogs belonging to service dogs are excluded. Please manage your car in the parking lot.